email marketing creative email marketing strategy email marketing technical

Creative

What goes where? How does it fit
with other communications visually?
Content hierachy, subject lines.

Strategic

We'll recommend strategies that build
confidence and increase awareness
and response.

Technical

We'll ensure compliance with Best Practice
and increase ROI through effective use
of resources.

Privacy

We have created this Privacy Statement in order to demonstrate our commitment to customer privacy. We will collect important information from our clients and their subscribers so we have established this Privacy Statement to describe how we do this and what our responsibilities are.

 

Privacy Statement
From time to time, visitors to our website or sites we host for our clients may be asked to submit personal information (e.g. name and email address etc) in order to receive or use services, or subscribe to email communications sent on behalf of our Clients. By entering details in the fields requested, you enable us to provide you with the services you select. Such information will treated in accordance with this policy.

 

We will act in accordance with UK legislation.

 

During the course of any visit to our website(s) we may also set a 'cookie'. Most websites do this, enabling us to provide you with a better service and it also assists us to analyse the profile of our visitors.

 

You can of course still visit our websites with cookies disabled, but you may find some of the services are not available to you.

 

Storage and use of personal information
When you supply any personal information to us we have legal obligations regarding the way we deal with that data. We must collect it fairly and we must explain how we will use it.

 

We do not make this information available to any third parties or 'companies in our group'. Any data you provide or upload onto our servers is owned by you or by the data controller, no one else has access to this data.

 

For clients who wish to see a copy of our most recent Security Policy or Techical Information, please contact us.

 

If you subscribe to email communications from our Clients we may collect this data on their behalf, in such cases the Privacy Policy of the Clients may superseed this Privacy Statement and you should refer to the corresponding statements on the Clients websites.

 

Your data, collected by us, will be stored on servers located in the UK - so you will have access to the prevailing UK compliance laws and redress through the UK legal system in the unlikely event that should be required.

 

If required by Law your data may be passed to the relevant authorities. This also covers the content clients publish in email newsletters. If any content is offensive, abusive, disruptive or in any way illegal - we reserve the right to omit the content and restrict access to the website. In extreme circumstances and where required by Law, we may pass on details of any user emailing content which may prove to be illegal.

 

For safety and compliance with UK law, we may also store messaging transcript data.

 

All emails sent by us on behalf of clients must comply with industry Best Practice.

 

We may use a third party for credit card processing. This third party is used solely as a credit card payment service, and is not permitted to store, retain, or use the information provided except for the sole purpose of credit card processing.

 

We may use unique image and other methods to gather information about the emails we send on behalf of our Clients. We provide this information to our Clients as part of our reporting services.

 

We will maintain web log files tracking IP addresses to analyze the behaviour of visitors to our web site and our Clients web sites. The web log files may also be used to identify problems with our servers and any other information we may require to ensure we are providing the best possible user experience for our Clients, web site visitors and email subscribers.

 

We may use cookies to deliver content specific to your interests and to improve the convenience and efficiency of your experience when using our services. A cookie is a piece of data stored on the user's hard drive tied to statistical information about the user.

 

You can of course still visit the website with cookies disabled, but you may find some of the services are not available to you.

 

Some of our business partners, such as our Google, use cookies on our site. These cookies are used to track visitor behavior on our web site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by us only and does not cover the use of cookies by any third parties.

 

Access to your personal information
You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. If you wish to see a hard copy, you can request this by contacting us. We may require a payment for this service.

 

Age restriction
If you are under 16, please get your parent/guardian's permission beforehand whenever you provide personal information to any website. Please do not provide us with personal information if you are under 16 years old.

 

Security
We take your security seriously and takes reasonable proactive steps to protect your information. We have security measures in place to protect the loss, misuse, and alteration of the information under our control. It is important to note that no data transmission over the Internet or information storage technology can be guaranteed to be 100% secure and we cannot guarantee that our security measures will prevent third-party 'hackers' from illegally obtaining stored or transmitted information.

 

Variation
We reserve the right to vary or amend this statement at any time without notice. Users should review this page regularly as Users will be deemed to have accepted a variation in continuing to use the our sites after it has been posted.